(SBA) If for any reason you receive a determination letter saying that you do not qualify for a loan, please visit one of the disaster recovery centers or our business recovery centers to talk to one of our customer service representatives to help you find out what the reason it is. Sometimes is just as easy as fixing a number or, sending a document that is missing. To find a location of one of the disaster recovery centers, please check the SBA web page at SBA.gov/disaster.